Support groups mail issue
When utilizing different support groups Group/sender email within the same domain using exchange 2010, the exchange server is changing the alias name to the default smtp address, so all incoming and outgoing email addresses are using the main email address for the mail server. Works from without the domain.
Example
- main mail server email address - support@abc-company.com
- group email address for support group - servers@abc-company.com
- group email address is aliased to main address in exchange
- support group address is same for email group and for senders address
Send email from outside exchange server using
servers@abc-company.com, everything works as envisioned. Send email from "inside" exchange server, the address automatically becomes
support@abc-company.com and the rules around the group do not function.
Any assistance would be appreciated.