SupportCenter Plus Hotfix 8002 release
Dear Customers,
Today we have released the hotfix 8002.
You can download the hotfix from the below link
Please find the list of features included and issues fixed in this release
| Features/Enhancements : | ||
| Sl.No |
Feature ID |
Description |
| 1 | 12899 | Salesforce CRM Integration - Enables you to import Account & Contact information from Salesforce CRM to SupportCenter Plus with periodic sync options |
| 2 | 10943 | Single user import from Active Directory is available for Support Rep |
| 3 | 12852 | Request details browser tab title has options to show Request ID or Request ID with Subject. By default Request Subject will be shown. Global configuration available to change the desired pattern. |
| Issues Fixed : | ||
| Sl.No |
Issue ID |
Description |
| 1 | 12872 | During backup and restore process, garbled message showing up as “Exiting $^$%^&$%^&$%^” |
| 2 | 12886 | Conversation Labels are not displayed properly in request, due to cache issue. |
Regards,
Arun
Arun
SupportCEnte