survey results - support rep divided by number of surveys

survey results - support rep divided by number of surveys

hi,

is it possible to run a report on surveys based on support rep, but have the total divided by the number of completed surveys for that support rep??

at the moment we are unable to determine the results by using the report and instead need to look at the survey results themselves, surveys have two questions out of 10, so a top score of 20 per survey.

the problem is that when looking at the report, the results could show like the below:

person 1: 97
person 2: 22
person 3: 100
person 4: 19


this is hard to determine accurate results - you could be forgiven for thinking person 3 had the best score, only to find they've had 10 surveys completed - so that's 100 out of a possible 200...where as person 4 has 1 survey completed - 19 out of a possible 20.

                New to ADManager Plus?

                  New to ADSelfService Plus?