Syslog collected but not searchable?

Syslog collected but not searchable?

Log360 recently installed.

Cisco ASA syslog shows being collected and is searchable.

However, Ubuntu server running rsyslog isn't working the same way. Syslog messages show in Device Management [Last 10 Events] as being collected, but in the search tab, no results can be pulled up. Advanced search selecting the syslog server only and searching for the severity or type reported in [Last 10 Events] still returns no results.

Any suggestions?
                New to ADManager Plus?

                  New to ADSelfService Plus?