Hemalakshmi B Employee
A completely free, 2-part webinar series that will help you get hands-on with the different modules of ServiceDesk Plus. Attend the complete series to optimise your IT help desk operations. Register just once to enroll in the 2 parts, scheduled for the 13th, and 20th of September in three different time zones. We'll send you separate links to join the sessions before the scheduled date. 
Part 1:  Start your service management journey     
About: Broad overview of the product and basic helpdesk configurations. 
Agenda: 
Set up your IT help desk with quick configurations.
- Organize and classify users.
- Streamline incident, problem and change management.
- Configure your service offering and delivery mechanism with service catalog.                

Part 2: Learn fundamentals of asset management                       

About: Asset management module of ServiceDesk Plus 
Agenda: 
Classify and organize your assets right.
- Discover assets using various techniques.
- Track and manage software assets and licenses.
- Maintain dynamic configuration management database.                



Replies (0)