Suggestion to add a weekly/daily view in additional to a monthly view.
This could be helpful to break down a weeks work by day across teams or a group of techs. Also it could be used to schedule tasks when leave has been scheduled for only a half day.
Our requirement is managing multiple projects in addition to support tickets across a small team. We currently uses an actual 'Agile Whiteboard' - Kanban style - to manage weekly tasks/tickets and would like to migrate this effort into SD+.
A picture of our actual 'agile' whiteboard:
SD 9311 Enterprise
MS SQL
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Ottawa - Canada