"Technician Auto Assign" assigning tasks irrespective of technician availability

"Technician Auto Assign" assigning tasks irrespective of technician availability

Hi Team,

I have 3 shifts timings operating in my office. 

1. Monday to Saturday Day shift operates from 9:30AM to 5:30PM
2. Tuesday to Sunday Day shift operates from 9:30AM to 5:30PM
3. Monday to Saturday Night shift operates from 4:00PM to 12:00AM

I configured Email fetching and I need to configure the "Technician Auto Assign" feature, in such a way that, the emails received should be automatically assigned to the available technicians in a round robin basis.

But the configuration doesn't seems to be working from my end. I have 3 sites with custom operational hours and the technicians are associated to the corresponding sites. But the Technician Auto Assign" feature is assigning the requests to the technicians, irrespective of the availability. The requests are even automatically assigned to the technicians who are marked leave too.

Please check and advice.
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