Hello!

I've just been looking through the user guide documentation and unless I've missed something, there isn't a specific user guide for technicians?

I know that the Admin guide contains the info on how technicians use SDP, but it isn't necessarily appropriate that they see information on how the product is configured.

Do you have any plans to create a Technician User Guide? It would be a great resource for training new technicians and easier than trying to pull out information out of the admin guide :)

Thanks,

Helen

ManageEngine User Group New Zealand