Hi All,

We currently have an installation of ServiceDesk Plus. In which we have SingleSign on enabled with a single public domain.

Since we upgraded to 9108 we have had an issue that some of our Technicians get logged into as a requester.

If you see bellow the same user logged into two different machines has different access levels. 

On one of the PC's I get the Requester home page

On the other one I get the technician home page.

The accounts with these issues are full SSDP Admins and have full admin rights.

Has anyone else experienced this issue or anything similar?

I've raised a support ticket and heard nothing.

Cheers,

Liam