Hi,
Is it possible to create custom view that shows how many ticket has been reassigned by me to 2nd technician. It will be very helpful to track and follow up.
If not please provide a query to extract below report.
ID Subject Requester From Technician(1st Technician) To Technician (2nd Technician) Due By Status
My database is
PGSQL with 9.1 build 9112
WBR,
Utsav