HI

We have upgraded to latest version 8.5.0 (8503) to take advantage of the multiple authentication servers for redundancy purposes.

The downside of this is that the login time has become considerably longer, on checking our firewall we can see that PMP attempts to authenticate on TCP port 1812 a few times prior to giving up and reverting to UDP port 1812 through which authentication is then achieved.  Looking through the PMP help pages it does say "By default, RADIUS has been assigned the UDP port 1812 for RADIUS Authentication" however this appears to have been changed to TCP hence causing us this problem.

I can see that we can change the port number within "Two-factor Authentication Settings" but not the protocol. Is anyone aware how we can change the protocol back to the default UDP 1812.

Your help is greatly appreciated as always

Regards

Paul