Unable to administer ADSelfService Plus

Unable to administer ADSelfService Plus

We just took over a client and the only thing we cant seem to get control of is this software. At the login screen only the domain login is there. The other company supplied with me with admin credentials but there is no ability to login locally. I already ran the reset password scripts but its not working. How to i login as admin to change the settings and administer the software. I assume it has something to do with the fact that the Log On To has no local login for the software.
                New to ADManager Plus?

                  New to ADSelfService Plus?