Unable to Delete MDM Workplace Profile

Unable to Delete MDM Workplace Profile

Hello,

I'm unable to delete the AirWatch MDM Workplace Profile. Error is "can't delete account. your company policy prevents you from deleting your workplace account. if you have questions about your policy, contact your company's support person." I found the Windows Profile policy did not allow users to unenroll devices and I made the change to allow users to unenroll. However, the user had already uninstalled the AirWatch MDM Agent app and now the Workplace profile can't sync to the AirWatch server. Are there any other ways of removing this profile besides a factory reset on the phone? Does the OneDrive backup of settings also backup Workplace settings? I've tried re-enrolling the device with AirWatch but it says to go to Settings > Workplace > Add an account which I can't do because the old profile is there. 
Thanks for your help.

              New to ADManager Plus?

                New to ADSelfService Plus?