UpdateManager problem

UpdateManager problem

Hi

I would like to upgarde from ServiceDesk Plus Standard build 9205 with ManageEngine_ServiceDesk_Plus_9_2_0_SP-1_0_0.ppm

I got error like in the print screen 2.png when I use UpdateManager GUI (UpdateManager.bat)

What should I do?

At the same time later I will want to perform upgrade from ManageEngine_ServiceDesk_Plus_9_2_0_SP-1_0_0.ppm to ManageEngine_ServiceDesk_Plus_9_3_0_SP-0_11_0.ppm


              New to ADManager Plus?

                New to ADSelfService Plus?