Updating SDP-MSP from build 8201 to build 8206

Updating SDP-MSP from build 8201 to build 8206

I am attempting to migrate/update from SDP-MSP v8.2 build 8201 to v8.2 build 8206, but when I start the service pack install I immediately get the following error: "The system cannot find the file: "C:\ManageEngine\ServiceDeskPlus-MSP\UPDATEMANAGER\..\mysql\bin\mysqld-nt" (see attached screenshot please) and then after a few minutes the installer finishes and says "Failed to start MySQL". Upon restarting the system, SDP-MSP remains at v8.2 build 8201. Could someone please provide me with some help on this issue as we really would like to be on build 8206 so that we can try out the smartphone apps.

Thanks!

Billy Kendall
Network Engineer
VAZATA - www.vazata.com



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