Surveys are very General. We can currently set satisfaction levels and the user has the ability to add comments or suggestions at the end of the survey.
Proposed Idea: In defining the Questions can we add to Edit what type of questions we would like for answers? Examples would include: Satisfaction Levels, Memo for comments on a question, Specific data we want to collect that requires the user to check one or multiple boxes, Yes/No option, sub-questions in/of an area, etc... I think this would help to enhance surveys when I would like to ask to my users when closing tickets.