Upgrade from 9.2.18 tom 9.3.0 claims success, but logs say otherwise and no local auth
When I try to upgrade a functional copy of our production, licensed, SDP server in dev it will claim success, but the logs show errors. Then, I can no longer log in as the local admin, even if I manually run the pgSQL commands to change the password to "admin"
The errors I get in the file are:
Jun 22, 2017 9:19:30 AM [com.zoho.framework.utils.FileUtils] [WARNING] : Unable to delete file [C:\ManageEngine\ServiceDesk\applications\extracted\AdventNetServerContainer.eear\AdventNetCoreContainer.ear\AdventNetCIS.jar]
Jun 22, 2017 9:19:30 AM [com.zoho.framework.utils.FileUtils] [WARNING] : Unable to delete file [C:\ManageEngine\ServiceDesk\applications\extracted\AdventNetServerContainer.eear\AdventNetCoreContainer.ear]
Jun 22, 2017 9:19:30 AM [com.zoho.framework.utils.FileUtils] [WARNING] : Unable to delete file [C:\ManageEngine\ServiceDesk\applications\extracted\AdventNetServerContainer.eear]
Jun 22, 2017 9:19:30 AM [com.adventnet.persistence.MickeyDefaultPostProcessor] [WARNING] : applications/extracted directory deletion failed.
Jun 22, 2017 9:19:30 AM [com.adventnet.persistence.DefaultPostProcessor] [INFO] : Returning from DefaultPostProcessor install with the value :: 1
Jun 22, 2017 9:19:30 AM [com.adventnet.tools.update.installer.Unzipper] [INFO] : Executing class:com/adventnet/servicedesk/updatemgr/util/SDPostFileRemoval.class
Jun 22, 2017 9:21:15 AM [com.adventnet.tools.update.installer.ApplyPatch] [INFO] : Service Pack installed successfully
Jun 22, 2017 9:27:16 AM [com.adventnet.tools.update.installer.Unzipper] [SEVERE] : ERRUnexpected Error. Please click View Log>> for more detailsjava.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.adventnet.tools.update.installer.Unzipper.contextPreInstallation(Unzipper.java:319)
at com.adventnet.tools.update.installer.Unzipper.invokePreInstallationClasses(Unzipper.java:138)
at com.adventnet.tools.update.installer.ApplyPatch.installPatch(ApplyPatch.java:273)
at com.adventnet.tools.update.installer.ApplyPatch.run(ApplyPatch.java:223)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.RuntimeException: Stopping ::
at com.adventnet.persistence.UMPreInvoke.install(UMPreInvoke.java:164)
... 9 more
But, there aren't any more entries after that, so I don't know what the 9 more are supposed to be.
I could accept that it's just a bug in the post-install clean up routine, but, since I can no longer log in to the website with either of my local admins, there's something wrong. I even tried changing the algortim in aaapassword from MD5 to bcrypt, along with the relevant password and SALT updates as well for the two different encrypted versions of "admin"
When I look at serverout, I see entries that look very similar to the ones listed here
but, I am unable to determine why this is an issue.
Ticket is 8075621