Clarissa Medley Formation Lap

upgrade from build 9046

Working on it
in ServiceDesk Plus  •  General  •  16 Jun, 09:34 AM
Hi can someone give me the upgrade path from build 9046 to the most recent?  (Yes, I know we are far behind, but trying to fix that now!!!)

Thx

Replies (3)

Demetrius 35 Laps
Hi Clarissa,

This is the upgrade path: 9046 > 9100 > 9121 > 9200 > 9300 > 9311


Please note you need to start and stop the application once between every upgrade.

Best regards,
Demetrius
Clarissa Medley Formation Lap
Thank you.  Ive attempted that path and get an error.  Assuming its because I am behind on build and version. My details are below.


Demetrius 35 Laps
Hi Clarissa,

Please share the error you received while upgrading as well as the log files that were created during the failed upgrade.

You should find the updatemgrlog*.txt files in \ManageEngine\ServiceDesk\server\default\log

Best regards,
Demetrius