Ben Formation Lap

Upgrade from v11 to v12

in NetFlow Analyzer  •  Uncategorised  •  04 Mar 2016
Hi, I can't find any documentation for thee upgrade from v11 to v12, or where to get the upgrade. I see the current Eval download is for v12, but cannot find the download for existing customers. Could someone help please?

Replies (23)

Hi ,

Thank you for writing to us. We haven't released the upgrade pack to version 12 now, our team is working on the upgrade pack and it will be available by the end of April.


Thanks & Regards,

Aravind Lenin
Technical Support Engg- Netflow Analyzer
Ben Formation Lap
ok, its not ideal as this is exactly the same thing you guys did with v11. More consideration needs to be given to existing customers.

Can I use my existing license on a fresh install of V12?
Hi ,

Thank you for writing to us. No the new version need an fresh license for the product and your old license will not work.

We expect the release of upgrade pack for version 12 by end of April 2016.

Thanks & Regards,

Aravind Lenin
Technical Support Engg- Netflow Analyzer


Ben Formation Lap
Can I change our current license from V11 to V12? We have contract which I believe entitles us to new versions of the product as they are released.
Hi ,

Thank you for your reply. Please send us an email with the copy of your license file to netflowanalyzer-support@manageengine.com, we will send you the new license file for version 12.

Thanks & Regards,

Aravind Lenin
Technical Support Engg- Netflow Analyzer
Sasha Odarchuk 15 laps

We expect the release of upgrade pack for version 12 by end of April 2016. 
 
Hi All!
What news about upgrade pack ?? Today is 21/04 )


http://odarchuk.com
Hi,

Thanks for the post.

The upgrade pack is in a testing phase. It will be release in mid of the next month.

Regards,
Kanagaraj M.

Hi NFA Support,

Any updates concerning the upgrade pack to v12? It is now June 2016...

Many thanks

- Colin -
Oswaldo Oliveira Junior Formation Lap
Hi All!What news about upgrade pack ?
Kanagaraj Community Manager
Hi,

The migration pack is in a testing phase. It will be get release within 2 to 3 months.

Regards,
Kanagaraj M.
profess!onal Formation Lap
Kanagaraj - 

If it will not be ready for 2-3 months then update your site! It is very unprofessional to post a date back in April and change it every month that you miss your deadline.
"The service pack for version 12 will be tentatively available by the end of July, 2016."

Maybe it should say - available by end of 2016. Or will that not happen either?

What is this in April? "The upgrade pack is in a testing phase. It will be release in mid of the next month."



Kanagaraj Community Manager
Hi,

Thanks for the post.

Our apologies for the inconvenience caused. In version 12, we integrated 5 product (NCM, Netflow analyzer, firewall analyzer, Opmanager and OPutils as a single product (Opmanager 12) in version 12 so that it takes long time for testing. We will update you once it get ready. 

Regards,
Kanagaraj M.
mathieujm Formation Lap
Hi,

Any news about the upgrade pack ?
Is version 12 a production version as there is no upgrade path for existing version 11 ?

i need to know if we must propose the upgrade to our customer and how ? Is it a full installation for the time being ?

It is worrying not to see any update. The main download page propose the version 12.1, the service pack page propose the latest version 11.6... more than 1 year ago.

Hope to have a feedback soon.

Regards

Mathieu
Hi,

Thank you for the response.

As of now 12100 is only available for fresh installation.

Recently we have merged multiple products with the single installation file. When you install OpManager you can have access to multiple products (NetFlow, Firewall, OpUtils, and NCM ) on one single Web-UI.

As we have merged multiple products our development team is taking some time in the testing phase to complete the task without any bugs.

Once we receive the update from our development team about upgrade ppm we will update you accordingly.

Regards,
Suresh
brett Formation Lap
Hi,

We have been waiting quite awhile and the site still says end of September. It is pushing mid October now and we would really like to upgrade to 12. Please let us know the release date of the upgrade pack or if running a fresh installation of version 12 is the only path forward. Thank you. 
Hi,

Apology for the inconvenience.

We are working on the Service pack and expecting it to be released by the end of this year.

We are looking for a stable release of the product and that is why it is taking time longer than expected.

Please bear with us.
hi,

OpManager team,

Now we running Oct 2016 please let us know when can we expect Upgrade to ver 12 

Thank you
Mohammed Nazeeruddin
Etisalat EDCH UAE 
Hi,

Good day!

We are expecting the Service Pack to be released by the end of this year.

Please bear with us.

nikatsu Formation Lap
Will there be an upgrade path to v10 to v12?   I don't even see a service pack upgrade to v11... 

Also, I run OpManager and NetFlow on two separate systems for a reason. I do not want them combined into one product.  Will we be able to run two separate instances of these on different servers and disable all the other products we don't want running?  ie: only run NetFlow or only run OpManager?

Thanks.

Hi,

Thank you for writing us.

Please find the answers in-line,

1. Will there be an upgrade path to v10 to v12?

Yes, the upcoming Service Pack will help to upgrade NFA from Version-10250 to Version-12.

2. I don't even see a service pack upgrade to v11.

There is no Service Pack from Version-10250 to Version-11.

3. Will we be able to run two separate instances of these on different servers and disable all the other products we don't want running?

Yes, you can still use NFA and OPM separately with their own dedicated features using separate Servers.

Note: Both NFA and OPM Version-12 can not be installed in one Server.

 
Any word on v12 yet?  It's now 2017 and I have requested it a few times only to be sent in a requesting circle.  So it would seem a logical assumption that v12.2 is not available yet. 
Kanagaraj Community Manager
Hi,

Thanks for the post.

We have released the upgrade pack from Netflow analyzer version 11 to 12.2. Please send a mail to netflowanalyzer-support@manageengine.com. We will send you the steps to upgrade the product.

Regards,
Kanagaraj M.