Uploaded logs but no ticket was created
I have uploaded logs and got an email saying that file has been uploaded to the server and that an email was sent to
desktopcentral-support@manageengine.com but I have yet to get an email
acknowledgement saying that a ticket was created.
Edit: did not get the acknowledgment but someone did respond that they are going to analyze the logs.
Edit: did not get the acknowledgment but someone did respond that they are going to analyze the logs.