Hi There,
We have ServiceDesk Plus behind a reverse proxy (TMG and Sophos) and have run into an issue when viewing tasks in the Ticket and Change modules.
If the the filter is changed to any option I am presented with an NTLM Failed Redirecting To Login Page.
I have increased the heap space in the wrapper.conf file and allotted the RAM size but no dice.
We are running the v9.2 Build 9222
Regards,