Hello !

Looks like the year has taken off to a great start, what with all the action we had in January. This month, we are back, rejuvenated and revamped with a brand new module to discuss, namely change management! Change is inevitable, more so in IT. Efficiency in transition of change is vital in IT, inherently this is where change management comes into play.

Mark the date for 21st February, 2017 wherein you'll be spending 45 minutes of action packed, fun learning time, getting acquainted with the quirks and quarks of change management, its basic concepts and much more!

Register now!

Here's the agenda for what we'll be covering:

- The types of IT changes and their risk-impact profiles 
- Creating robust workflows to manage different IT changes 
- Change management best practices for ServiceDesk Plus

Note: You are welcome to ask your team who are actively involved in implementing changes to join the session.