Which Competitor Has The Best Customer Support?

Which Competitor Has The Best Customer Support?

So I've been on hold for 15 minutes now today, trying to get service on a case that's been open for a week.  that I've been promised an immediate call back on at least 4 times...

Thinking at this point they have too much to do and don't need my business so wondering who else is out there that has responsive support?

Thanks
              New to ADManager Plus?

                New to ADSelfService Plus?